Ah! I Lost My Ares Downloads!
Having trouble finding the files you downloaded from Ares? Don’t panic. They’re probably not gone. Here are the things you need to check to find them again.
First, make sure that Ares completed the download
Go to your transfers tab and see if the file is done downloading. If it is, go to your Ares library and see if you can find it there. If you can see it there, great, we’ll show you how to locate it on your hard drive in the next step. If you can’t see the file there, there may have been a problem with your download. Try searching your computer for the file. If you don’t find it, you may need to download it again from a different source.
Figure out where Ares is storing your downloads
By default, Ares stores your downloads in C:\Program Files\Ares\My Shared Folder, if you haven’t changed this setting, that’s probably where your files are hiding. You can double check by going to the Ares Control Panel, selecting “Transfer” and viewing the file path for the “Download Folder.”
I did change download locations, but now my old Ares downloads are gone!
They’re not gone. If you’ve changed the location of your download folder, Ares doesn’t automatically copy your old downloads into the new location. You’ll have to do this manually. Open up the “My Shared Folder” in the file path described above and drag your old files to the new download location.
You should also keep in mind when changing any setting on Ares that you’ll need to restart the program before the settings will take effect. If you still can’t find your downloads after follow the steps above, contact the Official Ares technical support staff and they’ll get you back in touch with your music in no time.
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