Apple ‘Worldwide Loyalty Team’

Wednesday, December 16, 2009 2:49 PST -08:00   News  


Workers building Apple iPods, mostly young women from rural areas of China labouring in 15-hour shifts, were housed in dormitories from which outsiders are banned, and regularly pay about half their wages for room and board charges,” p2pnet posted this July, continuing and in a report, Apple admitted there were indeed, violations to its ‘Code of Conduct’.

Then, “25 year-old Sun Danyong committed suicide after a fourth-generation iPhone prototype he was responsible for went missing,” said Digital Beat, going on:

“It’s a story, from what tech-industry friends in China tell me, of how Apple’s secretive ways send extreme pressure all the way down the company’s international supply chain.”

Now, in a post centering on Apple’s  ‘Worldwide Loyalty Team,’ it “makes me realize how much Apple has changed,” says Gizmodo.

“From a happy hippie company, to a company that does KGB-style lockdowns and Gestapo interrogations that end in suicides.”

In a tale of genuine police-state methods where employees are apparently subjected to techniques  more usually associated with  criminal investigations, ‘Tom’ describes how things are “in a little Californian town called Cupertino, in a legendary place located in One Infinite Loop”.

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“Apple has these moles working everywhere, especially in departments where leaks are suspected. Management is not aware of them,” he told me, “once they suspect a leak, the special forces—as we call them—will walk in the office at any hour, especially in the mornings. They will contact whoever was the most senior manager in the building, and ask them to coordinate the operation.”

The operation, as Tom calls it, is not anything special. It is not one of a kind event. It’s just a normal practice, and the process is pretty simple: The manager will instruct all employees to stay at their desks, telling them what to do and what to expect at any given time. The Apple Gestapo never handles the communication. They are there, present, supervising the supervisors, making sure everything goes as planned.

All cellphones are then taken. Usually, they collect them all at the same time, which means that the process could take a long time. If you need to contact the exterior during the time your cellphone is under examination, you will have to ask for permission, and your call will be monitored.

They don’t ask for cameras because there are no cameras at Apple: Employees are not allowed to get into the campus with them. If the cellphone is an iPhone, it gets backed up onto a laptop. “In fact, at the beginning they used to say that the iPhones were really their property, since Apple gave every employee a free iPhone,” he points out. All the employees are asked to unlock and disable any locking features in their cellphones, and then the special forces will proceed to check them for recent activity.

They back up everything and go through all the other phones’ text messages and pictures. If you have porn in your phone, they will see it. If you have text messages to your spouse, lover, or Tiger Woods, they will see them, too. Just like that. No privacy, no limits.

While all this is happening, the employees are ordered to activate the screensaver on their computers, so the special forces are sure there are no chats happening between employees or with the exterior. They are told not to speak, text or call one other when the lockdown is happening: “It is like a gag order, and if the employee does not want to participate, they are basically asked to leave and never come back.”

“2009 Is Like ‘1984?,” Gizmodo adds.

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